- “Create a set of agenda topics for a Customer Success Manager to gather customer details and next step activities following their first call with a customer”
- “Create a set of agenda topics for a Customer Success Manager to deliver a Quarterly Business Review for their customer”
- “Write an email response to a customer that said that they may want to churn because they are not receiving enough value from your product to rationalize the cost.”
- “Generate a customer success story that describes how our product successfully helped the customer achieve their goals, address their pain point, and deliver exceptional value. Make the story interesting, engaging and compelling” [insert details about the customer and the results]
- “Create a list of strategies we can use to improve customer engagement and retention for [insert your company or product name]. Our product enables customers to [describe your value proposition and benefits].”
- “Review the transcript from the following customer call. Provide a bulleted summary of the call and action items.” [insert call transcript]
- "I am training customers to use [product]. Outline what information is most important to include in live onboarding training sessions, and separately list what should be left as on-demand content.”
- “My ideal customer persona has the following characteristics [enter characteristics including the job role, company size, geography, industry, and other context]. What more can you tell me about this person?”
- “I am a customer success manager at [insert your company]. My company makes [describe your solution]. My customer let me know they are considering not renewing their contract. Create a table matrix of possible objections and how I can address those objections.”
- “I am a customer success leader at a [insert] company that provides [insert] for [insert]. Recently, there has been a [describe a trend or insight]. We want to send an email stream to our existing customers encouraging them to do one of two things based on this interesting trend (1) [enter desired action 1] or (2) [enter desired action 2]. Please create a draft of the email stream.
- Submit additional prompts here